Freehand

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7 years 3 months ago #7013 by Ben Boichat
Freehand was created by Ben Boichat
The freehand notes part of all my workbooks seems corrupted - previous markings have crazy lines making comments unreadable.

However, comments I draw in the notes section of any mark book are not saved - if I move forward a page and then go back, the drawings have gone.

Please advise - is this a bug, do I need to reinstall the app etc?

Thanks
Ben
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7 years 3 months ago #7014 by bert
Replied by bert on topic Freehand
Hello Ben,
That is due to a recent bug in Apple's iOS 10.3.2 and next.
Apparently they have solved it in iOS11.
You can either wait for that or install our temporary patch
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7 years 3 months ago #7015 by Ben Boichat
Replied by Ben Boichat on topic Freehand
How do I install the patch?
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7 years 3 months ago #7016 by bert
Replied by bert on topic Freehand
Send us an e-mail from the app. Tap on Help > Support&Suggestions