file transfer

just transferred from ipad 2 to ipad 2 air. Previously having no probs tranferring files from Macbook Air to idoceo, but now laptop says 'Safari Can't Find the Server' when I enter in the http address given by idoceo (even though internet working fine). Is this a compatibility prob with the ipad 2 air?

Hello Dominic,
It should work if the network's configuration has not changed.
As a simple test, you should try pinging your iPad:
- From your Mac, Open the terminal
- Type
ping IPADDRESSOFYOURIPAD
and check if it replies.

Thanks Bert - when you say 'open the terminal' what is that?

Here it is


If the IP shown in iDoceo is for example http://192.168.1.5
make sure you type

ping 192.168.1.5


If everything is ok with your network it should say something like Reply in 0.001 ms

really sorry, Bert, but where do I type it? If I go to safari and do it, it just comes up with a google list of suggestions? What should I have open to send this ping - is it safari?

I think you missed the video Dominic, give this post a look on our website

oh god, sorry, I'm so dim. Now done that and it comes back with 'cannot resolve unknown host.