The IDOCO program will not stay open?

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10 years 6 months ago #4000 by John2400
The IDOCO program will not stay open? was created by John2400
Hi I click on the software icon and it opens for 1 second and closes to the Ipad screen icon page. I open any other application and they work perfectly?

* What happened before - Not dropped, not heat , no other downloads of applications.
* Battery was at 37% at the time but other icons work.
* Battery at 90% now and still the same thing.

* Really the issue is the software will not open and stay open?

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10 years 6 months ago #4001 by bert
Replied by bert on topic The IDOCO program will not stay open?
That's weird John.
You should try resetting your iPad by pressing both the Home&Top buttons for a few seconds.

Have you backed up your data? If you have, the easiest thing to do would be to restore a backup.

And the last thing to do, if you do not have a backup:

When you have a chance, connect your iPad to iTunes, and do a Backup in your Computer. Make sure you Disable the option to Encrypt local backup
Once you have done this backup, download this app here , look for iDoceo in the list, save all your files (enable the keep files structure) option. Make a zip and send it to me at support@idoceo.net

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  • Anonymous
10 years 6 months ago #4002 by Anonymous
Replied by Anonymous on topic The IDOCO program will not stay open?
OK,

I restored my backup from yesterday But , but .....

the back up does not restore my schedule??? why?

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10 years 6 months ago #4003 by bert
Replied by bert on topic The IDOCO program will not stay open?
Would you have any inconvenient in sending me that backup?
There is something wrong, but can't figure out what is it.

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10 years 6 months ago - 10 years 6 months ago #4004 by John2400
Replied by John2400 on topic The IDOCO program will not stay open?
I think I have this right
Last edit: 10 years 6 months ago by bert. Reason: removed file

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10 years 6 months ago - 10 years 6 months ago #4005 by John2400
Replied by John2400 on topic The IDOCO program will not stay open?
Ok I can see the reason as I have to set to full mode . Is that right.


However even with the restore - from yesterdays backup? It does not contain all the data from several days ago- eg. kids you can see in some dates of attendance are wrong. Columns of attendance are empty.

Backup was not perfect -
Last edit: 10 years 6 months ago by John2400.

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10 years 6 months ago #4006 by bert
Replied by bert on topic The IDOCO program will not stay open?
Yup, that's it. You'll find your schedule in full-size mode
The following user(s) said Thank You: John2400

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10 years 6 months ago #4007 by John2400
Replied by John2400 on topic The IDOCO program will not stay open?
Just a small note . I appreciate your quick replies as I have had some success in saving most of my material quickly.
I do notice that when I now try to generate a new quick attendance chck column it no longer takes on the qualities of the previous column.

I had mine set a certain size and green in colour.
When I hold o add a quick attendance check it gives me a shorter column and it has no colour. I have reset this several times.

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10 years 5 months ago #4034 by John2400
Replied by John2400 on topic The IDOCO program will not stay open?
all resolved - just resetting some things - all good - I believe that some attendance did not hold due to my original problem starting soon after my attempt to back up. So anyone following or reading - it did eventually restore - but that is due to my back up- maybe there should be an automatic time back up - one could set. say twice a day only - and a reminder to say that your box is almost full?

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