Unable to backup in new version

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10 years 7 months ago #3593 by CAReynolds
Unable to backup in new version was created by CAReynolds
I love the new version, but I have found a glitch... When I try to backup, I get a message that it couldn't backup because it couldn't link to Dropbox. So I choose the option to relink, choose the Dropbox option to allow access to all folders, but then I get a message " Dropbox session ended, do yu want to relink?" I choose to relink and I'm back at the Droobix "Allow Access..." Message. When I choose that option, I'm brought back to iDoceo. So I choose to Backuo, and the cycle starts over. There is no backup in Dropbox. Is it possible this is happening because I have created a sub folder under Apps/iDoceo?

Thanks for looking into this,

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  • Anonymous
10 years 7 months ago #3595 by Anonymous
Replied by Anonymous on topic Unable to backup in new version
I am finding the same problem. It is doing the same thing for me. The weird thing is the two are still linked. I can access my resources from Dropbox and vice versa.

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10 years 7 months ago #3597 by bert
Replied by bert on topic Unable to backup in new version
Hi there,
@CAReynolds it shouldn't have to do with those additional sub folders.

Here is what you should try, this should work.

- Press simultaneously both the home and top buttons in your iPad until it restarts
- Now from iDoceo unlink and relink Dropbox from the main screen/ settings option.

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  • Anonymous
10 years 7 months ago #3601 by Anonymous
Replied by Anonymous on topic Unable to backup in new version
It worked.

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10 years 7 months ago #3602 by bert
Replied by bert on topic Unable to backup in new version
Thanks for posting it.

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10 years 7 months ago #3604 by CAReynolds
Replied by CAReynolds on topic Unable to backup in new version
:) ok, I can now backup! Doing a reset didn't seem to work, but just restarting iDoceo did the trick!

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