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Can't see other views
- Mlonnergan
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12 years 1 month ago #2088
by Mlonnergan
Can't see other views was created by Mlonnergan
Very frustrated! I currently have 6 classes with 3 sections in each on the app. Has worked beautifully until today...I just logged in to update and can only see 1 view of 1 class. I can't change to see this class attendance or test scores or look at any part of another class. Help! :S
- bert
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12 years 1 month ago #2089
by bert
Replied by bert on topic Can't see other views
Hi Mlonnergan,
It's weird ... did this happen just after the update? Or you managed to update the app and work with it for a while...
The first thing to do is a backup, and make sure to wait for the 'Backup Complete' message
Then you should restart the iPad, (press home&top button for a long time).
If you had this problem right after the update then maybe reinstalling the app from the app store solves it , the backup is mandatory in this case.
If you still can't solve it and if you don't have any inconvenient , send us the backup file at support@idoceo.net and we'll reply with the solution as soon as possible.
It's weird ... did this happen just after the update? Or you managed to update the app and work with it for a while...
The first thing to do is a backup, and make sure to wait for the 'Backup Complete' message
Then you should restart the iPad, (press home&top button for a long time).
If you had this problem right after the update then maybe reinstalling the app from the app store solves it , the backup is mandatory in this case.
If you still can't solve it and if you don't have any inconvenient , send us the backup file at support@idoceo.net and we'll reply with the solution as soon as possible.