Getting booted out! (solved)

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10 years 2 months ago #1098 by Liza
Getting booted out! (solved) was created by Liza
When I go onto schedule and click on a class it boots me out of the application. What should I do, I dont want to lose all my info I've inputted. Will I lose everything if I uninstall and reinstall? Any experiences?

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10 years 2 months ago #1100 by bert
Replied by bert on topic Re: Getting booted out!
Hi Liza,
The first thing to do is a Backup, it is explained here in detail .

Do not uninstall. Wait for that backup to be completed , and then, if you don't mind (and does not hold confidential info) send me the backup file. It should be stored in Dropbox under Apps/iDoceo. I'll give it a look immediately.

Thanks for contacting us

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10 years 2 months ago #1101 by bert
Replied by bert on topic Re: Getting booted out!
By the way, you can send the file to support@idoceo.net

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