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Restore missing notes?
- Kerryjt
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						5 years 4 months ago		        #8759
        by Kerryjt
    
    
        
			
										        
    
			Restore missing notes? was created by Kerryjt        
        
			Hi guys,
I keep dated notes for all of my students. Somehow today I accidently moved notes from two of my students (date 25/5) to a class that had no students added, and I now seem to have lost those notes all together. Is there a way to retrieve them? I have looked in the trash and they are not there. I back up to Dropbox, should I do a restore from there? Any help would be appreciated. Thanks!
		    I keep dated notes for all of my students. Somehow today I accidently moved notes from two of my students (date 25/5) to a class that had no students added, and I now seem to have lost those notes all together. Is there a way to retrieve them? I have looked in the trash and they are not there. I back up to Dropbox, should I do a restore from there? Any help would be appreciated. Thanks!
- Dbatllo
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						5 years 1 month ago		        #9132
        by Dbatllo
    
    
        
			
										        
    
			Replied by Dbatllo on topic Restore missing notes?        
        
			I have encountered a major ISSUE. When you pair iDoceo between iPad and Mac to be able to edit from either of the 2 computers, all NOTES that the students have are LOST. Some problem has to be solved so that it does not happen. I have been able to restore a previous copy and do tests and it is precisely at the time of linking ipad-mac that this happens.        
		    - bert
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						5 years 1 month ago		        #9134
        by bert
    
    
        
			
										        
    
			Replied by bert on topic Restore missing notes?        
        
			Thanks Dbatllo. We've received your message and replied already, a single post or message is greatly appreciated        
		    - Dbatllo
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						5 years 1 month ago		        #9141
        by Dbatllo
    
    
        
			
										        
    
			Replied by Dbatllo on topic Restore missing notes?        
        
			OK I SOLVED THE ISSUE.
SOLUTION: Is essential to use the same iDoceo version on both devices (ipad and mac). After that, restore an old backup, sync and all works fine (notes too).
		    SOLUTION: Is essential to use the same iDoceo version on both devices (ipad and mac). After that, restore an old backup, sync and all works fine (notes too).
