Bug: Seating plan reset

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5 years 6 days ago #7260 by riverer
Bug: Seating plan reset was created by riverer
Hi,
me and my colleague are both experiencing the same issue, something is causing seating plans to reset to a standard line of students and loosing their proper positions.

I think this is to do with the ipad locking, but i'm not sure.

Its proving to be quite frustrating :(

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5 years 6 days ago #7261 by bert
Replied by bert on topic Bug: Seating plan reset
Hello Riverer,
Could you please send us an e-mail from the app so we can check the details of the version you are working with?
Tap on help (top bar) > Support&Suggestions

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5 years 5 days ago #7262 by riverer
Replied by riverer on topic Bug: Seating plan reset
OK done, I'm not sure what causes it but it seems like its happened when the app is closed/opened or the ipad goes to sleep with the seating plan displayed. Its happened during lessons where I have the seating plan up rather than when creating them or when I've been entering marks into the gradebook.

Hope that helps.

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5 years 5 days ago - 5 years 4 days ago #7263 by bert
Replied by bert on topic Bug: Seating plan reset
Our next version 4.10.4 will solve this. It should be available tomorrow
Last edit: 5 years 4 days ago by bert.

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