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Force closing (solved)
- Fjg
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Topic Author
12 years 4 months ago #2316
by Fjg
Force closing was created by Fjg
Is anyone else having trouble with the app force closing every few seconds when trying to enter data? Is have uninstalled idoceo and reinstalled it. I have an ipad 3. Any comments welcomed.
- bert
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12 years 4 months ago #2317
by bert
Replied by bert on topic Force closing
Hi Fjg,
We had a couple of users that reported a similar problem and the error occurred because they imported a CSV file with hundreds of columns (automatically generated with Numbers or Excel) .
To confirm it, if you still have the provided Biology Sample class, you should have no trouble editing it.
If you have no inconvenient, you can send us a backup to support@idoceo.net and we can clean those columns for you (or simply reimport when you're sure the empty columns are removed).
Regards
We had a couple of users that reported a similar problem and the error occurred because they imported a CSV file with hundreds of columns (automatically generated with Numbers or Excel) .
To confirm it, if you still have the provided Biology Sample class, you should have no trouble editing it.
If you have no inconvenient, you can send us a backup to support@idoceo.net and we can clean those columns for you (or simply reimport when you're sure the empty columns are removed).
Regards
- Fjg
-
Topic Author
12 years 4 months ago #2321
by Fjg
Replied by Fjg on topic Force closing
That sounds great - how do I save the backup so that I can email it to you, please?