Importing photos

Here's another quandary, something I've imported flawlessly before and cannot import now.

At the opening of each semester, I bulk import photos that already have the student ID attached. While the jpegs will import, none of them match the student files, even though the IDs are identical.

Gary

Hi Gary,
 If you have a chance send me a couple of screenshots of the list of files and one from the student's sheet where that ID appears at support @ idoceo.net