How do I get the seating plan to stay the same?

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12 years 3 months ago #400 by Sarahe999
Hi there
Every time I create a seating plan and go back to the grade book all the students have moved. Am I doing something wrong?
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12 years 3 months ago #401 by bert
Hi Sarahe,
We know of at least another user that had this very same problem but we could not contact him directly and we could not provide a solution or see what's wrong with it.

If you don't mind sending us a backup of your current info we'll give it a look and come back to you with the solution as soon as possible. You should configure your Dropbox link and tap on backup now. Then send me the resulting file (inside Dropbox , apps folder, then idoceo) to bert@idoceo.net

If you have any trouble doing the backup let me know.

Thanks for contacting us.
  • Paz
12 years 3 months ago #402 by Paz
I've got the same problem
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12 years 3 months ago #403 by bert
Hi Paz,
If you can send me a backup of your info to bert@idoceo.net I can check it out .As soon as we can reproduce the problem we'll address it, and post here the solution .
Thanks
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12 years 3 months ago #404 by Sarahe999
Thank you so much.
Really impressed with the speed of the service here.

All the problems sorted out - and it was my error for leaving a blank student line.

Great work guys!
  • Neil
11 years 2 months ago #3551 by Neil
Hi. Just had the same thing happen to me several times. Once I clicked backup, went back and the pupils had moved. On the other two occasions I move the pupils around and then when I am chasing the zooming in on the screen the pupils jump back into alphabetical order.
Thanks for any advice.
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11 years 2 months ago #3553 by bert
Hi Neil,
It is a glitch in the current version 2.5
We're now waiting for Apple's approval to release 3.0 which solves this issue, and includes many new features in it. Hope you like it.

Regards,
  • Neil
11 years 2 months ago #3557 by Neil
Great, thanks for the fast reply Bert.
Look forward to the new release.