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Student Information
- dverno
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6 years 1 month ago #7806
by dverno
Student Information Disappearing and/or Not Importing was created by dverno
Hello,
I've noticed that some of my student data disappears randomly. I want my students' ID, email, and birthday to be saved in the data, and for some reason it disappears.
Also, when I've tried to re-import the data, sometimes it works and sometimes it doesn't. I use the import wizard from a csv file. I use the same exact file for import, and sometimes it works the 1st time, sometimes the 2nd time, sometimes the 3rd time. Any suggestions?
I love the app and will continue to use it even if I can't get this to work!
Thanks!!
I've noticed that some of my student data disappears randomly. I want my students' ID, email, and birthday to be saved in the data, and for some reason it disappears.
Also, when I've tried to re-import the data, sometimes it works and sometimes it doesn't. I use the import wizard from a csv file. I use the same exact file for import, and sometimes it works the 1st time, sometimes the 2nd time, sometimes the 3rd time. Any suggestions?
I love the app and will continue to use it even if I can't get this to work!
Thanks!!
- bert
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6 years 1 month ago #7807
by bert
Replied by bert on topic Student Information Disappearing and/or Not Importing
Hello dverno, data can't disappear.
Send us when you have a chance an e-mail from the app to check the details of the version you're working with. Tap on Help > Support&Suggestions
Send us when you have a chance an e-mail from the app to check the details of the version you're working with. Tap on Help > Support&Suggestions