Recipients in bcc

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8 months 1 week ago #10369 by Routy
Recipients in bcc was created by Routy
Hi-Recipients in Bcc won’t work on my iPad (2020 12.9 inch). It puts the students address in the “To” box but nothing in the bcc box. Have activated Recipients to bcc in idoceo email settings. Tried recipients in cc but again only includes student email. As a result I can’t send the same email to both parents and student. Any suggestions welcome.

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8 months 1 week ago #10370 by bert
Replied by bert on topic Recipients in bcc
Hello Routy,
At least one recipient must be added in the 'To' section for the e-mail work.
It isn't a requirement on all platforms but it is a typical convention.
Which e-mail option are you working with? Is it a report or a a direct e-mail?

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8 months 1 week ago #10372 by Routy
Replied by Routy on topic Recipients in bcc
Hi Bert-I’m trying to send the student report. The students email comes up in the “To” box but nothing in the BCC. Have tried:
1) Going to idoceo email settings and making sure that “Recipients in BCC” is ticked. There was no change.
2) Ticking “Recipients in CC”. Again no change
3) If I tick both Parents and Students it will put both in the CC box-but at the moment I have to do this for each student separately.

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8 months 1 week ago #10380 by bert
Replied by bert on topic Recipients in bcc
Are you working with our latest version 7.2.3? You can check it under Settings > About

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8 months 5 days ago #10398 by Routy
Replied by Routy on topic Recipients in bcc
Hi Bert-yes I have 7.2.3

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8 months 7 hours ago #10404 by bert
Replied by bert on topic Recipients in bcc
Got it Routy. It will be addressed in our next update

Thanks

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8 months 7 hours ago #10405 by bert
Replied by bert on topic Recipients in bcc
If you can't wait, I can send you a special Beta version. Do let me know if you're interested.

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