Attend All (and similar)

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10 years 7 months ago #3852 by Kris_J
Attend All (and similar) was created by Kris_J
Hello
Please help!
When I am using "quick attendance" or anything in the Class view, all of my data disappears?
I can enter data into the "calendar" view and it remains there.
It has been working perfectly fine up until a couple of weeks ago.
Thank you
Kris

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10 years 7 months ago #3853 by bert
Replied by bert on topic Attend All (and similar)
Hi Kris_J,
When you have a chance, send me a backup to support@idoceo.net and I'll give it a look.
Let me know if it has to do with a specific class.

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10 years 7 months ago #3854 by Kris_J
Replied by Kris_J on topic Attend All (and similar)
Hi Bert
Sorry - I don't know how to send you a back up. Do you want me to export it to you?
Also, all classes are affected.
Thanks
Kris

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10 years 7 months ago #3857 by bert
Replied by bert on topic Attend All (and similar)
Sure, here the steps:

From the main screen, tap on Backup and wait for the 'Backup completed' message to appear on screen.
Now, from your Dropbox account, browse to Apps /iDoceo and tap on the most recent file, and Share

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10 years 6 months ago #3859 by Kris_J
Replied by Kris_J on topic Attend All (and similar)
Hi Bert
I have sent an email to you.
Thanks for your instructions.
Kristine

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10 years 6 months ago #3860 by bert
Replied by bert on topic Attend All (and similar)
Hi Kristine,
I've just sent your file back by e-mail. If you don't receive it do let me know.

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10 years 6 months ago #3865 by Kris_J
Replied by Kris_J on topic Attend All (and similar)
Hi Bert
I did not receive the file.
Kristine

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10 years 6 months ago #3866 by bert
Replied by bert on topic Attend All (and similar)
I've sent an e-mail test right now.
Maybe we should try it with a different address

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