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TOPIC: Cycle issues!!!

Cycle issues!!! 6 years 3 weeks ago #4779

Hey there,
So I'm setting up a five day repeating (weekly) cycle. Followed the instructions for doing so. Got my first five days set up, automatic copied them for the rest of the year. Everything looks great (holidays are skipped), so I do a full back up. I then go back to the main screen of the app. Up returning to the calendar section, my cycle is completely reset and my holidays are missing! Very frustrating. What am I doing wrong? Thanks.
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Cycle issues!!! 6 years 3 weeks ago #4780

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Hi silvermorning76,
Would you mind sending us that backup to This email address is being protected from spambots. You need JavaScript enabled to view it.? We'll give it a look as soon as possible
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Here is the link
apps.apple.com/app/apple-store/id4771209...&action=write-review
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Cycle issues!!! 6 years 3 weeks ago #4781

Sure. How can I do that?
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Cycle issues!!! 6 years 3 weeks ago #4782

Do you want the most recent backup (with the error)?
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Cycle issues!!! 6 years 3 weeks ago #4783

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The one you did after configuring the calendar would be ok.
If you're doing the backups on Dropbox (the default setting) open the Dropbox app in your iPad or Dropbox in Safari go to Apps/iDoceo and share the file
Please take a moment to add or update your rating for iDoceo 7 teacher gradebook so that we can continue working on it. Thanks!
Here is the link
apps.apple.com/app/apple-store/id4771209...&action=write-review
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Cycle issues!!! 6 years 3 weeks ago #4784

Backup sent. Thanks!
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Cycle issues!!! 6 years 3 weeks ago #4785

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Got it silvermorning76. The calendar looks ok, don't you see it like this ?
Check out the image


photo_2014-08-27.png
Please take a moment to add or update your rating for iDoceo 7 teacher gradebook so that we can continue working on it. Thanks!
Here is the link
apps.apple.com/app/apple-store/id4771209...&action=write-review
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Cycle issues!!! 6 years 3 weeks ago #4786

I do. But you'll notice that the holidays aren't taken into account. Take a look at the following screen caps. The first one is what I see when I follow the steps for a five day cycle. The second image is what I see after I leave the calendar screen, go back to the home screen, and then return to the calendar. All my holidays disappear and things look markedly different.
Attachments:
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Cycle issues!!! 6 years 3 weeks ago #4787

Here's a screenshot that shows the absence of holidays.
Attachments:
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Cycle issues!!! 6 years 3 weeks ago #4788

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Yes, I'm trying to reproduce the issue on our side with no luck.
Make sure you leave the calendar with a tap on Classes(on the ruler) or any other button, this is the point where everything is saved. Does it happen all the time?

If it does, give this a try:
- Tap on Settings (on the ruler) > About > Tap 5 times on iDoceo's logo > Replicate database
- Now close iDoceo completely and open it back again.
Everything should now work properly
Please take a moment to add or update your rating for iDoceo 7 teacher gradebook so that we can continue working on it. Thanks!
Here is the link
apps.apple.com/app/apple-store/id4771209...&action=write-review
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Cycle issues!!! 6 years 3 weeks ago #4789

Still doing the same thing, even after tapping the iDoceo icon five times. I should mention that our five day cycle starts on Tuesday, September 2nd. In other words, our first five day cycle goes over that first weekend.
Tuesday - Day 1
Wed. - Day 2
Thurs. - Day 3
Fri. - Day 4
Monday - Day 5

Could the weekend be messing it up?
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Cycle issues!!! 6 years 3 weeks ago #4790

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I guess you clicked on 'Replicate the database' after those 5 taps
It is unlikely that weekends are the problem, when you tap on Holidays is the list is empty again ?(except for the 1st of Septmeber)
Please take a moment to add or update your rating for iDoceo 7 teacher gradebook so that we can continue working on it. Thanks!
Here is the link
apps.apple.com/app/apple-store/id4771209...&action=write-review
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Cycle issues!!! 6 years 3 weeks ago #4791

Yeah, the holidays disappear as well. Here's my workflow:
1. Input holidays.
2. Fill out a week (Tuesday to Monday; Sept 2nd to 8th) with periods/subjects for each of the days.
3. Tap Cycle. Tap Tuesday to Money in order. Select the 9th as the first day of the cycle, June 25th as the last day of the cycle.
4. Tap "Copy" to replicate the cycle for the year.
5. Everything looks good. Cycle repeats correctly with holidays intact (though not counted as days in the cycle).
6. Tap "Class" to leave calendar.
7. Tap "Calendar" to return to calendar. Holidays are missing and cycle just repeats in order regardless of holidays.

Not sure what else I can do. Very frustrated. I've spent way too much time on this. I had a similar issue last year and was able to resolve it. I followed those instructions to no avail. Could there be a bug?
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Cycle issues!!! 6 years 3 weeks ago #4792

I think the holidays are the problem. Whenever I tap "Class" and then return to calendar my holidays are gone with only September 1st remaining. Could this be a bug of some sort?
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Cycle issues!!! 6 years 3 weeks ago #4793

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It looks like it but the Replicate database option I mentioned should solve it. I'll keep you posted if there is any progress on this, working on it
Please take a moment to add or update your rating for iDoceo 7 teacher gradebook so that we can continue working on it. Thanks!
Here is the link
apps.apple.com/app/apple-store/id4771209...&action=write-review
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Cycle issues!!! 6 years 3 weeks ago #4794

Thanks for the great support. I really appreciate it. Hopefully it's something that can be solved.
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Cycle issues!!! 6 years 2 weeks ago #4812

Any progress? Thanks.
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Cycle issues!!! 6 years 2 weeks ago #4816

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Hello silvermorning76
We had a user with a similar issue (or at least as weird) and she solved it by restarting her iPad. Press both the home and top buttons until it restarts and then give those holidays a try.
Just add one in the calendar and go back to the main classes screen to check if they are properly saved
Please take a moment to add or update your rating for iDoceo 7 teacher gradebook so that we can continue working on it. Thanks!
Here is the link
apps.apple.com/app/apple-store/id4771209...&action=write-review
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