Restore missing notes?

More
3 years 10 months ago #8759 by Kerryjt
Restore missing notes? was created by Kerryjt
Hi guys,

I keep dated notes for all of my students. Somehow today I accidently moved notes from two of my students (date 25/5) to a class that had no students added, and I now seem to have lost those notes all together. Is there a way to retrieve them? I have looked in the trash and they are not there. I back up to Dropbox, should I do a restore from there? Any help would be appreciated. Thanks!

Please Log in or Create an account to join the conversation.

More
3 years 7 months ago #9132 by Dbatllo
Replied by Dbatllo on topic Restore missing notes?
I have encountered a major ISSUE. When you pair iDoceo between iPad and Mac to be able to edit from either of the 2 computers, all NOTES that the students have are LOST. Some problem has to be solved so that it does not happen. I have been able to restore a previous copy and do tests and it is precisely at the time of linking ipad-mac that this happens.

Please Log in or Create an account to join the conversation.

More
3 years 7 months ago #9134 by bert
Replied by bert on topic Restore missing notes?
Thanks Dbatllo. We've received your message and replied already, a single post or message is greatly appreciated

Please Log in or Create an account to join the conversation.

More
3 years 7 months ago #9141 by Dbatllo
Replied by Dbatllo on topic Restore missing notes?
OK I SOLVED THE ISSUE.

SOLUTION: Is essential to use the same iDoceo version on both devices (ipad and mac). After that, restore an old backup, sync and all works fine (notes too).

Please Log in or Create an account to join the conversation.